Privacy Policy
This policy explains how we collect, use, and protect information submitted through this website and related business communication.
Information We Collect
When you send an inquiry, request a quotation, or contact us about solid surface wash basins, we may collect your name, company name, email address, phone or WhatsApp number, destination market, product requirements, quantity, drawings, and project details.
How We Use Information
We use submitted information to answer inquiries, prepare quotations, confirm product specifications, arrange samples or documentation, manage OEM and ODM communication, and provide after-sales or project support.
Website Data
This website may use basic analytics, server logs, or cookies to understand page visits, improve site performance, and maintain security. These tools may record browser type, device information, approximate location, referring pages, and pages viewed.
Information Sharing
We do not sell personal information. We may share necessary inquiry or order information with internal staff, logistics partners, service providers, or production-related partners when required to process your request or deliver related services.
Data Retention
We keep business communication and project information for as long as needed to support quotations, orders, customer service, legal compliance, and normal business record keeping.
Your Choices
You may contact us to request correction or deletion of your submitted information where legally and commercially practical. For privacy-related requests, email us at info@solidsurfacebasin.com.